DAVID GEFFEN, ESQ
(310) 434-1111_
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The Three Hour Mediation - Final Installment

5/25/2016

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     In the initial stage of the THM, the mediator will need to fill in the gaps from the pre-mediation talks - a quick confirmation of the facts, adjusting to personalities, and last minute changes in bargaining position. The parties have briefed their best case and brought their favorite show and tell exhibits. The mediator knows the strengths and weaknesses on each side. Everyone, including the mediator, believes it when the mediator says, “I think there’s a good chance we’ll settle the case today.”
     Fully informed, with complete credibility and confidence, it’s time now for the mediator to make surgical moves on the real obstruction. It might be a difference in accounting, the sobering realization of the real cost of going forward, or unaccounted-for medical information.  Get past it so everyone can get down to it. Bargaining should start as soon as practical but at least by the beginning of the second hour of the THM.
     The parties are kept busy even when the mediator is out of the room – working on a response to a question or concern, coming up with alternatives to the last offer/demand, brainstorming out of the box solutions, providing evidence or legal support for a prior argument, or drafting and reviewing terms to get the written settlement agreement closer to completion.
     If parties start to digress into issues that do not inform and assist the process, then get it back on track quickly. Remind them that exaggerated demands and low-ball offers that they could not reasonably expect the other party to consider will make the process last longer and encourage the other party to make the same gesture. You are not telling them what the case should settle for, just what it won’t settle for in this universe.  The clock is running, the attorneys' fees are mounting, the mediator’s fee will start to escalate if they don't stay on track - give me something I can work with here.
     When everybody's enlisted, when all are working toward the same goal within an allotted time, three hours is plenty to get a deal. Live your faith in the process and that the matter can and will settle within the allotted time. Let everyone envision how nice it will be to have this dispute behind them, and to beat the traffic home.

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Build Trust, Be Persuasive - Look ‘em in the Eyes

5/17/2016

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What going through your mind when someone you’re talking to won’t meet your eyes or keeps shifting their gaze to some distant point?    Good eye contact is such a powerful tool and so easy to use, yet so common to neglect. Good eye contact creates the perception that you are:
          More trustworthy, honest, and sincere
          More warm and personable
          More attractive and likeable
         More qualified, skilled, and competent
         More confident and emotionally stable
   Added to the sense of intimacy and a leftover feeling that the interaction was positive and you may just realize that there is no part of your life that wouldn’t benefit from this.
   It’s easy to understand why mediators sometimes rely on face to face exchanges to push through an impasse in negotiations. The effect is lost though if the addressee appears bored or distracted - so it may be necessary to ask the recipient to look at the person who is speaking and to expect the same courtesy.
   Funny thing about this - it’s almost impossible to sustain anger when you’re looking at another person face to face for five minutes, even if nothing is said. Try it the next time you’re fighting with someone. Warning: this exercise often leads to deep empathy and warmth even when you don’t know the other person.
   Next installment…  Mediation – The Perfect First Date?

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Digi-Know?

5/3/2016

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CA Real Property Disputes – Mediation is Required by Contract

   Most parties to a real property contract in California use the CALIFORNIA ASSOCIATION OF REALTORS® Residential Purchase Agreement (“RPA”).  Section 22A of the RPA requires: "The Parties agree to mediate any dispute or claim arising between them out of this Agreement, or any resulting transaction, before resorting to arbitration or court action..."    Mandatory mediation clauses are also found in Joint Escrow Instructions and other real estate related agreements. If the parties reach a settlement during mediation, and it is put into writing and signed by all the parties, it becomes binding.  Otherwise, the parties still have the right to go to court or arbitration if the mediation is unsuccessful. 

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David Geffen Mediation offers Realtors a Three Hour Mediation for a flat fee of $750.00. Email [email protected] for more info, or call (310) 434-1111.

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    Author

    David Geffen is a mediator, reasonable accommodation expert/consultant, and professional negotiator practicing throughout California.

    Mr. Geffen was a trial attorney for over 30 years. He is also a law school professor, published writer, lecturer, educator, and expert. 

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David Geffen, Esq.
(310) 434-1111 
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