Marcus Aurelius wrote,
Reject your sense of injury and the injury itself disappears.
If this were easily done, there would be far fewer mediations. Instead, mediators must be students of perception, the attorneys’, the clients’, the court’s, and their own. When mediators help the participants see through the eyes of others, or experience the facts in another way, it cracks their rigid faith in their own point of view.
And, as the late Leonard Cohen would say,
That’s how the light gets in.